To facilitate the safe adoption of live animals and the precise delivery of pet supplies, specific data collection is necessary. We collect the following:

• A. Personal Information: During registration or checkout, we collect your Full Name (required for legal ownership and vaccination records), Email Address (for digital invoices and health certificates), Shipping Address (for delivery logistics), and Phone Number (for real-time transit coordination).
• B. Transaction Information: We maintain detailed records of specific breeds, pet food varieties, or accessories you purchase to provide tailored post-sales support and future recommendations.

Your data is processed strictly for the following operational requirements:

• Order Fulfillment: Coordinating with our network of ethical breeding partners and professional veterinary teams to ensure your pet is “Fit to Travel”.
• Partner Coordination: Securely sharing necessary delivery details with SAPPHIRE MARKETING AGENCY and PET KART to ensure that leads and orders are fulfilled with 100% accuracy within our profit-sharing model.
• Communication: Dispatching essential updates regarding pre-dispatch health checks, vaccination milestones, and real-time delivery schedules.

Our website utilizes “cookies”—small data files stored on your device—to enhance your digital experience.

Why we use them: Cookies allow us to remember your preferences, keep your shopping cart items saved across sessions, and understand how you interact with our site interface.

Third-Party Analytics: We utilize trusted cookies from Google Analytics and Microsoft Clarity to analyze web traffic and user behavior patterns at a city level. You may disable cookies via your browser settings, though some site features may become limited.

We maintain a strict policy against the selling, renting, or trading of your personal information to external third-party marketing firms. Data is shared only within our internal ecosystem:

• Authorized Partners: SAPPHIRE MARKETING AGENCY and PET KART receive only the specific data points required to manage leads and fulfill their roles in our logistics model.
• Legal Compliance: We may disclose necessary data to the GST Department for tax filing or to Law Enforcement if required by animal welfare regulations or Indian law.

To optimize our service performance on LiteSpeed servers, we use:

• Google Analytics: To monitor traffic volume and geographic reach.
• Microsoft Clarity: To analyze user experience (clicks and scrolls) and fix technical errors in real-time.
• Internal Logistics Tools: Proprietary software by Nearby Pets India for inventory and supply chain management.

We believe in data minimalism. We retain your personal data and purchase history for exactly 365 days (1 year) from the date of your last transaction. This allows us to:

• Provide support for health issues during the pet’s critical first year.
• Efficiently manage warranty claims for pet accessories.
• Maintain records for mandatory annual tax audits.

After this period, data is securely anonymized or deleted unless a longer retention period is mandated by Indian law.

You have the right to request the permanent deletion of your data from our active databases. To exercise this right, please email admin@bhopalpets.in or Admin@nearby-petstore.in. Following identity verification, we will process your request within a reasonable timeframe, subject to statutory record-keeping requirements.